Frequently Asked Questions
Can I provide my own extensions?
To ensure the quality of our install we do not accept hair from other companies. Shop Here
How do I choose the best install for me?
Extensions are not one size fits all and we know choosing the best install for you can be overwhelming, we got you covered. Book a consultation with us and we can discuss the best option for you.
Do you offer Silk Press services?
Unfortunately, I am not accepting new clients for silk press services.
Do you Travel?
Absolutely, the process is easy just submit a request or check out our travel dates here. Book Here
How do i reschedule or cancel an appointment?
In order to reschedule an appointment, please use the link in your confirmation email. In order to cancel an appointment, please text 314-551-9878.
Do you offer lace services?
Unfortunately, we do not offer any lace services.
RETURN POLICY
You have 3 days from receiving your order to request an exchange. Hair must be in its original condition meaning no dying, bleaching, chemical processing, unravelling, washing, or cutting. Given the nature of real human hair product, we cannot accept returns.
If you notice any obvious problems upon receiving your order such as your order has the wrong items, lengths, or patterns, please contact us immediately with your order number in the subject line. We will correct the problem at no cost to you.